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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Establish program vision and environment
  2. Support staff learning

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

provide leadership for a program of work.

In the course of above, the candidate must:

choose and apply interpersonal and leadership styles according to situation

treat stakeholders fairly and equitably

embed confidence, trust, ethical and sustainable practices

develop and support personnel within program environment

treat errors, mistakes and expressed concerns as learning opportunities

design knowledge management methods and processes.


Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

behavioural models for the role of program manager

program benefits

strategies relevant to program management including

communication and negotiating styles and approaches

ethics, equity and fairness norms, regulations and legislation

learning and development methods and strategy

risk management plan and strategies

types and formats for program vision.